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Bomb Arson Tracking System  
 
Tuesday, September 1, 2015  
 
 
 
 
 
 
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For more help please contact the Help Desk at (877) 875-3723.

BATS Account
To apply for a BATS account or take a tour for additional information click here

Help?
BATS users with non-password issues or recommendations send an e-mail to: USBDC@atf.gov or call (800) 461-8841.


   
DOJ Security Disclaimer

You are accessing a U.S. Government information system, which includes:
    1. This computer,
    2. This computer network,
    3. All computers connected to this network, and
    4. All devices and storage media attached to this network or to a computer on this network. This information system is provided for U.S. Government-authorized use only.

Unauthorized or improper use of this system may result in disciplinary action, and civil and criminal penalties.

By using this information system, you understand and consent to the following:
  • You have no reasonable expectation of privacy regarding any communications transmitted through or data stored on this information system. At any time, the government may monitor, intercept, search and/or seize data transiting or stored on this information system.
  • Any communications transmitted through or data stored on this information system may be disclosed or used for any U.S. Government-authorized purpose.



 
 
 
 
                     


BATS Application Alert

*****ATTENTION BATS USERS*****

The Help Desk understands the need for you to have your passwords reset and accounts unlocked as timely as possible. Here are a couple of suggestions to expedite your requests:

  • Help Desk Phone: 877-875-3723 (available Monday - Friday  7:00 AM - 7:00 PM EST)
  • If you call the Help Desk and no one is available after 3 minutes, you will then have the option to leave a voice message, and an analyst will call you back promptly
  • Email the Help Desk helpdesk-ostcs@atf.gov with the subject line: Account Unlock Request, or Password Reset Request, include your BATS user ID, a good contact phone number, and an analyst will contact the user promptly
  • If you have an after hours emergency, then please dial 877-875-3723, and push the # sign to connect to an analyst. Please be mindful of the after hours usage which is used to handle emergencies like network and critical application outages.

FOR BATS ASSISTANCE: Please direct questions to the United States Bomb Data Center at USBDC@atf.govor 800-461-8841.






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